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Importance of integrated collaborations during an IT Incident

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One can’t seamlessly manage IT operations without thinking about Incident responses. Downtime can be devastating especially for a digital business that is developing high-velocity applications. Threat counts and complexity are rising exponentially, which adds heavy workloads to IT incident operations.

Unfortunately, many companies fail to prepare for this inevitable occurrence, so they respond in an unorganized, panicked manner. Investing in the necessary tools and establishing best practices not only allows incidents to be resolved as quickly as possible but also enables organizations to learn from incidents and be more resilient in the future.

To resolve these issues, collaboration is crucial to an incident response team’s success. This boosts innovation, efficiency, and success by improving your team’s ability to work together and solve problems.

Most organizations believe that their incident response personnel can become 38% to 100% more effective if they can collaborate better. This shows that businesses need to think beyond the conventional siloed tools that don’t communicate or share data. Leveraging integrated collaboration for security and IT ecosystem that controls processes, detects threats, and resolves problems.

These collaborative technologies can improve the effectiveness and accuracy of the human factor when different teams are working on estimate maker incident detection and response. Look for integrations and automation of controls, policies, and processes as well as workflows and data sharing among IT and incident response teams. There are many automation tools like Selenium, Salesforce, Power BI, Tableau which is helping cut down the manual works of the team. To get a hold of the modern tools, some organizations even arrange a training process for the co-workers in technologies like RPA, Selenium, Salesforce, Big Data, Tableau Training, etc.

We cover ways to collaborate, how to know if you’re not collaborating, and how to boost incident collaboration in the workplace. However, what are the real benefits of integrated collaborations during an IT Incident?

Advanced Threat and incident Management

Enterprises are reshaping their approach to incident response to meet the challenge of advanced threats, and are looking to improve detection and response, as well as other aspects of threat defense.

Businesses can focus on incident response with efficient tools that embrace a comprehensive set of endpoint detection, analysis, incident response process, and remediation tools used in IT operations.

Remote control and automate to Improve Processes

Companies can streamline collaboration by conducting certain processes remotely and by automating tasks. As part of rapid response, remote containment, mitigation, and remediation are highly valued across all geographies.

Using a collaborative and centralized system, team members can handle incidents, regardless of where they are located. Incident response team data sets, commands, and alerts are used to assist endpoint and network operations when investigating data. This promotes consistency and accuracy.

Blameless Communication between teams

With real-time chat tools, members of your team can easily communicate across the organization. Using tools that record the incidents allows the incident response team and stakeholders to see what’s happening and be up to speed at any time to resolve the issue.

When the incident has been resolved, conduct a blameless postmortem session with your team members. This will help them improve the reaction to similar incidents and act proactively. Instead of pointing fingers, work together to share information to improve the efficiency of the system.

Identify and focus on the business bottom line

Incident response software is more than a communication tool, by a means of ensuring developers and operations work together to deliver real business value.

Track metrics such as IT incident duration, estimated time to repair, and mean time between failures to understand your team’s rate of improvement as well as accelerate productivity. This can help you gain insights into the incidents and achieve your goals faster.

Unified Workflows for better collaboration and faster resolutions

Using the correct messaging and communication tools to reach appropriate people is critical, but all the pertinent data from current and historical incidents should also be available.

It is essential to sort incidents by key metadata, view a chronological list of updates that contributed to the problem, and provide commentary, context, and outcomes. The collaboration will be easier and more productive with a proven set of integrated tools that consolidate all necessary data in one place.

Conclusion

Incident management relies heavily on postmortems. If you can relate a new incident to a past incident, you can figure out if the problem has already been solved. You can then have all the information you need on hand if a similar incident happens in the future. With integrated collaboration, all your team members can be aware of the incidents and perform well in their roles during incident response.

Using the principles described above will make your IT incident management easier, more efficient, and more communication effective for incident response teams. Most importantly, it allows teams to focus more on developing their business. For better incident management you need an integrated collaboration tool that can make all the above recommended practices best possible.

Get a demo to learn about Zapoj, a versatile incident response solution is engineered to implement an integrated collaboration for your rapid recovery.

 

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IQ OQ PQ: Quick Introduction

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IQ OQ PQ: Quick Introduction

When it comes to meeting regulatory requirements, sometimes the laundry list of abbreviations and terminologies involved in the validation process can be pretty confusing.  Even though IQ OQ PQ may not easily trip off your tongue, we can’t overestimate its importance in the quality assurance and qualification process.

To help you get started, we’ve put together a quick introduction to IQ OQ PQ.

What is IQ OQ PQ?

IQ OQ PQ stands for Installation Qualification, Operational Qualification, and Performance Qualification, respectively.  It refers to a series of sequential steps, procedures, or activities that heavily regulated industries must undertake to validate their new pieces of equipment, processes, and utilities.

The emphasis is on qualification, which encompasses the activities or procedures you must carry out to demonstrate that your equipment, processes, or utilities perform correctly and are suitable for their intended purpose.  Typically, you must undertake these critical steps before starting mass-production of highly regulated products like medical devices, vaccines, or medications.

The quality assurance process is broken into three phases: Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ). Together, they’re known as IQ OQ PQ.

You can think of IQ OQ PQ as a set of activities.  The most important outcome of all three phases is a critical document that serves as evidence that qualification requirements have been met.

IQ OQ PQ is often an integral part of current good manufacturing practices (cGMP), so keeping accurate, complete, and verifiable records is vital.  IQ OQ PQ must follow the ALCOA rule of collecting data, meaning the records must be Attributable, Legible, Contemporaneous, Original, and Accurate.

What is Installation Qualification (IQ)?

As you might already suspect, IQ is the first step in the validation process. It involves acquiring and documenting evidence that the equipment has been delivered and set up on premises with supporting systems according to design specifications.

This phase aims to confirm that equipment specifications coincide with those provided by the process design (i.e., the equipment manufacturer).  This step also ensures that the piece of equipment has been correctly transported, delivered, and installed. Issues to check during the IQ phase may include:

  • Verifying the right piece of equipment was delivered
  • Determining if parts are missing or damaged
  • Ensuring intended hardware has been appropriately configured and meets applicable software requirements
  • Determining that material construction matches the design specifications

In practice, if you are adding a new piece of equipment, the design specifications should define precisely what is in it. That means everything from the exact materials used to make the item to the kind of power source it accepts.

IQ is a way of testing the equipment’s materials and evaluating the means of accommodating it. So, first, the organization will consider the equipment material, construction, and other design specifications.  For instance, if you specified that your manufacturing equipment should be constructed from 304 stainless steel, you’ll have to conduct a test to verify it is indeed built using 304 stainless.

Likewise, if you noted a three force power motor in your design specifications, you must verify it is a three force power motor. The same goes for power requirements, power output, and power source – they must all be consistent with your design specifications.

What is Operational Qualification (OQ)?

Next in the validation process is operational qualification.  As the name suggests, this phase is vital for challenging and verifying the operating parameters of the equipment, process, or utility after installation has been completed.

By definition, OQ is the process in which evidence is obtained and documented, often under controlled conditions, that the equipment and its supporting hardware and software perform as per the design specifications.  The goals for this phase are to verify that the equipment operates according to the design specifications, and determine how operational variables like pressure, humidity, and temperatures affect materials.

For example, if you specified that your machinery would run in the 100-200 RPM range, you’ll want to verify these operational parameters at this stage.  You can also determine if the safety systems are performing as described in the design specifications.  Are specified operating conditions resulting in desired outcomes?

For instance, if you ordered vaccine-grade freezers that meet the ultra-cold storage needs for the fully-approved Pfizer-BioNTech COVID-19 Vaccine, you must ensure that they will consistently maintain the ultra-freezing temperatures. The same is true of the equipment power usage and vaccine-holding capacity.

What is Performance Qualification (PQ)?

The third and final phase of the IQ OQ PQ validation process is performance qualification.  This step puts your new piece of equipment to the most crucial test: performance challenge!

Technically speaking, PQ is the phase that involves the collection and documentation of evidence that the equipment will consistently perform as intended.  Does your new utility, equipment, and its supporting system, as set up, perform according to the approved process specifications and method?

As you may have noticed, PQ sounds much like OQ.  Both involve challenging the equipment’s operational performance.  But there is a subtle difference. In the PQ phase, the equipment is challenged under real-world load rather than being tested under controlled conditions (i.e., when empty).

For instance, you can check that the equipment runs at a specified RPM when empty during the OQ phase.  But, at the PQ stage, you want to know if it indeed performs at the same RPM when processing actual products. Can the machine still achieve 200 RPM with 100 tons of materials?

The primary aim of the PQ phase is to test the equipment under authentic process conditions. One of the issues organizations check during this step may include if the process limits established during the operational qualification phase result in repeatable and stable production of desired products.

The phase can also dwell on the variability in results and process under many different conditions, such as when capacity is near empty, half capacity, and at full capacity.

When your equipment has successfully gone through and passed the three critical validation phases, it is ready for use in under intended process conditions.

Conclusion

IQ OQ PQ is a stepwise process that involves the three key phases of process or equipment validation: installation qualification, operational qualification, and performance qualification.  These cGMP protocols are all designed to validate that the equipment is well-made, installed correctly, and operates as intended.

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How Simplex Helps You to Buy Bitcoin

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How Simplex Helps You to Buy Bitcoin

If you think that the right time for trading Bitcoin is now, then you are on the right track. There is no other good chance that you can get to buy, sell, or invest in Bitcoin if you don’t take a step forward right now. With payment methods like Simplex, you will buy any cryptocurrency and pay the fee using a Simplex debit card. You don’t have to worry about an account as none will be required.

Everything you need to know about the benefits of using Simplex to buy bitcoin is discussed below. You can read through to understand all you need to know to make a wise decision.

What is Simplex?

As said earlier, Simplex is a legal financial institution that allows users all over the globe to use all kinds of payment methods, for instance a Simplex Visa card. All thanks to technology, the crypto world has been fully protected from fraud and is now fully legitimate due to Simplex.

How Does Simplex Buy Bitcoin work?

Simplex was built by professional tech-savvy staff. To say that the financial institution is a good one for buying Bitcoin would be an understatement. Simplex buy bitcoin is simply perfect.

The branded Al algorithm that is used by Simplex learns all the online transactions made online. It collects raw information from all users or even transactions and uses it to lessen scams. When it detects any kind of doubtful transaction, it reroutes it to be verified further via email.

Simplex Buy Bitcoin Procedure

The simplex bitcoin process is very easy as long as you have the right steps to follow. If you don’t know these steps, you should continue reading as we have provided all of them.

The first step you take to simplex buy bitcoin is opening the interface and clicking on the buy crypto button. You then need to select the bitcoin wallet that will be used to store the bitcoin after purchase. After that, you choose the amount of Bitcoin you want to buy. A form will be provided for you to fill out, and after filling in the right information, you click pay now.

Benefits of using Simplex to Buy Bitcoin

There are a lot of advantages that come with buying Bitcoin using Simplex. If you decide to use Simplex bitcoin purchase, here are some of the benefits you will get:

  • Secure purchase of Bitcoins – All the networks that are used to make transactions are highly secured. The user will not have to worry about any loss of Bitcoin.
  • Purchase of debit cards immediately – The user can buy a Simplex debit card anytime they want and anywhere around the world.
  • Economic – The fees required to pay for the simplex services are very low and affordable for every Bitcoin purchaser.
  • Full-time client support – If in any case, you need any help with using simplex buy bitcoin, then they are always there to help you.

Conclusion

Now you know how simplex buy bitcoin works. If you are finding it difficult to buy BTC, you will only need to follow the provided procedure to receive Bitcoin instantly. A lot of fees will be saved and the whole process will be secure for you if you use Simplex.

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8 Online Side Hustles You Can Start While Keeping Your Day Job

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8 Online Side Hustles You Can Start While Keeping Your Day Job

Making money from home while keeping your day job is a dream scenario for many people. The good news is that the dream is getting easier to reach. In this digital era, having an online hustle is easier than ever before.

Better still, there are online side hustle opportunities for almost any type of interest, whether you’re into sports, cooking, or fashion. This article will discuss eight online side hustle ideas you can try from home.

1. Start Blogging

Blogging is one of the most popular ways to make money online. Starting a blog is easy. You can use a hosted service like WordPress.com or create a self-hosted WordPress. All you need is a WordPress hosting service and a domain name.

Once you’ve got your blog live, there are plenty of ways you can use it to make money. One of them is by selling advertisement space. You can use Google Adsense to place ads on your site. This is especially profitable if your blog gets a lot of traffic.

Another way is by posting sponsored content. This requires you to contact businesses, and if they’re interested, you’ll get paid to write reviews of their products and services.

2. Become a Freelancer

If you have other skills, such as writing, programming, or illustrating, consider becoming a freelancer. Many platforms, such as Fiverr and Upwork, are available to promote your service and develop your reputation.

The best thing about freelancing is that you can make money out of your hobbies as well. Plus, you get the freedom of choosing how many hours you work and where from.

3. Start a Dropshipping Business

If you’re imagining that opening an online shop means that you need a warehouse and a production facility, think again. Dropshipping business allows people to sell items without having to deal with the production or the distribution.

Here’s how it works. You look for products you want to sell from a dropshipping catalog or find customizable on-demand products, such as custom t-shirts. Then, you promote these products. When a buyer makes a purchase, you forward the order to the supplier, and they will take care of production and product delivery to the customer.

You get the profit from the price mark-up. The caveat is that you may get a slim profit margin as the dropshipping market can be very competitive.

4. Become an Affiliate Marketer

Affiliate marketers earn money by earning commission for bringing new customers to companies. To be an affiliate marketer, you first need a platform to spread the word from, whether it’s a blog, a YouTube channel, or a social media account.

After that, find a brand that matches your business persona and gives you a desirable commission. Once you’ve finalized a partnership, create content that attracts people to click on the affiliate link and buy the products.

5. Sell Your Photography

If your hobby is taking professional pictures, it’s possible to make money out of your photography.

The first way to sell your photographs is by promoting them as stock photos on websites like Shutterstock and 500px. You’ll earn commissions for the downloads.

Another way of selling your photos is by offering them as prints. However, you’ll need to build up your reputation first. Also, it’s easier if you have an online portfolio to showcase your work.

8 Online Side Hustles You Can Start While Keeping Your Day Job

6. Apply to Part-Time Jobs

Having a part-time job is similar to freelancing – you work another job outside your full-time one. However, part-time jobs don’t always come with the same flexibility and freedom compared to freelance jobs.

For example, you can apply to become a freelance writer. You will still have to accomplish the minimum work hours and fulfill a KPI.

On the other hand, part-time jobs like Uber online ride-hailing still give you work flexibility.

8 Online Side Hustles You Can Start While Keeping Your Day Job

7. Sell Products on Etsy

If you like to create handmade items in your spare time, you can make money by selling those items online. Etsy is one of the most popular websites to sell handcrafted items. It’s also easy to begin as all you have to do is create an account, set up your online store, and start selling.

8. Host a Podcast

Podcasts are a great way to entertain or provide valuable information to your target audience in an audio format.

To start one, pick a topic that interests you and use your free time to record a podcast. Then, create a website or use a podcast platform such as Anchor to publish it.

When it comes to monetizing your podcast, there are several ways to do so, just like blogging. You can combine the affiliate marketing method with your podcast to promote the product or service and the affiliate link together. Another way to earn money is by having sponsorship and advertisement.

Conclusion

Earning extra money outside your day job is becoming easier thanks to the internet. It’s even possible to do so from home with hustles like writing a blog and hosting a podcast.

To increase your motivation, pick a side hustle that matches your hobby or interest. For example, write a blog related to your hobby or sell photographs online to share your work with your audience.

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